PRIVACY POLICY

Kou-Chan Knowledge Convergence Private Limited (“Kou-Chan”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who interact with our services, website, and communications. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable Indian laws and international best practices.

Company Details

• Registered Office: 205, Brigade Gardens, 19 Church Street, Bangalore – 560001, India
• Phone: 080-41122580(11am to 6pm)
• Website: www.kouchanindia.com

1. Scope of This Policy

This Privacy Policy applies to all individuals who visit our website, engage with our services, or otherwise provide personal data to Kou-Chan. It does not apply to data collected by third parties or through third-party websites linked from our site.

2. Data We Collect

🔹 Information You Provide

• Full name, company name, job title
• Email address, phone number, physical address
• Login credentials (if applicable)
• Resume or application details (for job applicants)
• Feedback, survey responses, or inquiries

🔹 Information Collected Automatically

• IP address, browser type, device information
• Cookies and usage data (e.g., pages visited, time spent)
• Location data (approximate, based on IP)

🔹 Information from Third Parties

We may receive personal data from partners, event organizers, or referral sources, provided such data was lawfully obtained and shared with appropriate consent.

3. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent : Marketing communications, newsletter subscriptions
• Contractual necessity: Service delivery, user account management
• Legitimate interest : Website analytics, service improvement, fraud prevention
• Legal obligation: Compliance with statutory requirements (e.g., tax, employment laws)

4. How We Use Your Data

We use personal data to:

• Provide and improve our services
• Respond to inquiries and support requests
• Send administrative and promotional communications
• Evaluate job applications
• Comply with legal obligations

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You may disable cookies via browser settings, though this may affect site functionality.

6. Data Sharing and Disclosure

We may share personal data with:

• Affiliates and subsidiaries for internal operations
• Service providers (e.g., hosting, analytics, payment processors) under strict confidentiality agreements
• Legal authorities when required by law or to protect rights and safety
• Business partners in case of mergers, acquisitions, or asset transfers

7. Data Security

We implement robust security measures including:

• TLS encryption for data in transit
• Role-based access controls
• Secure server environments and firewalls
• Regular audits and vulnerability assessments

8. Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by law. Marketing data is retained until you opt out.

9. Your Rights

• Access or correct your personal data
• Withdraw consent for marketing
• Delete or restrict processing of your data
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at: support@kouchanindia.com

10. Children’s Privacy

Our services are not intended for individuals under 18years. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

Kou-Chan Knowledge Convergence Private Limited
#205, Brigade Gardens, 19 Church Street, Bangalore – 560001
Email: support@kouchanindia.com, Landline: 080-41122580